Successful Telesales
This course helps the participants to understand the basic skills of selling via telephone; learn and grasp different techniques to maximize the sales opportunities.
Who Can Apply?
- New sales personnel selling over telephone
- Experienced sales staff for innovative ideas
What This Course Has To Offer?
The course will enable you to:
- Grasp the qualities and positive attributes of a successful salesperson
- Sell to large companies by following the sales process
- Implement the four-part structure to control the sales call
- Identify areas of needs growth
- Recognize and manage the objections through four-principle sales objections
- Learn how to negotiate and use currencies over the phone
- Learn the tips of service delivery to exceed client expectations
- Understand how to set the agenda
- Open the call with the impact persuading client to listen
- Close the call by earning client commitment and trust
- Communicate through projection, pitch and pace, the 3 P’s of voice, apply questioning techniques via open, closed and probing questions, simplifying matters for client understanding
- Earn client trust through pre-decided time and location for a face-to-face meeting
Salient Features:
By attending this course, you can:
- Boost confidence, qualities and skills to build strong rapport with clients
- Deliver consultative telephone call and enable the client to make a well-informed decision
- Sell your brand with clarity and conciseness and gain more business via effective closing techniques
Course Details:
- Duration: 1 day
- Cost: 12000/- pkr
• Note: Students can avail 10% as group discounts
For Registration:
Call: 021-37130092
Email: [email protected]
Head Office: 9th Floor
National IT Park, Caesar’s Tower,
Shahrah-e-Faisal, Karachi 74200
